|
|
Microsoft Releases Next Generation CRM Solution for On-Premise and On-Demand Deployments Microsoft Dynamics CRM 4.0 delivers flexible power of choice and familiar Outlook experience. REDMOND, Wash. — Dec. 17, 2007 The new version of Microsoft Dynamics CRM, formerly code-named “Titan,” has been completed and released to manufacturing, Microsoft Corp. announced today. The new version is offered under two product names: Microsoft Dynamics CRM 4.0 for on-premise and partner-hosted deployments and Microsoft Dynamics CRM Live for Microsoft-hosted deployment. Designed with a single unified-code base for both on-premise and on-demand deployments, Microsoft Dynamics CRM enables customers to choose the right deployment model for their specific business and IT needs, with the flexibility to change deployment models over time if their needs or preferences change.
“Microsoft Dynamics CRM is making the power of choice a reality for businesses around the world,” said Brad Wilson, general manager of Microsoft Dynamics CRM at Microsoft. “This new release further enables us to deliver on Microsoft’s software plus services strategy and provide our CRM solutions with a great user experience and exceptional business value.”
Some of the significant new benefits and capabilities of this new release include these:
•An advanced multitenant architecture that supports multiple customers per server
•Extended global capabilities including user choice of more than 25 languages and pervasive support for multiple currencies
•New business intelligence capabilities including cross-entity views and an end-user ad hoc reporting wizard
•Advanced business process automation based on Microsoft Windows Workflow Foundation
•New collaboration capabilities with Microsoft Office Communications Server 2007 including real-time presence indicators within the CRM application
The new release of Microsoft Dynamics CRM has been in extensive use over the past year by more than 600 partners around the world and more than 100 early access customers representing a broad range of on-premise, partner-hosted and Microsoft-hosted deployments.
“Microsoft Dynamics CRM 4.0 meets our needs for an enterprise-ready CRM solution,” said Dirk Karl, general manager and chief procurement officer at ING Group, a financial institution that offers banking, insurance and asset management services to clients in 50 countries. “It will allow us to easily automate innovative workflows, quickly share knowledge across our global enterprise, and develop a more productive worldwide purchasing and vendor relationship management environment.”
Availability
Microsoft Dynamics CRM 4.0 will be available worldwide in more than 25 languages. The English language pack will be available within the next seven days to new and existing partners and customers. Nine additional language packs will be available in January and the remaining language packs will be delivered at a rate of four or more each month. Existing customers with an active Software Assurance plan for Microsoft Dynamics CRM are entitled to receive the new release at no additional charge.
The new Microsoft Dynamics Live CRM service is offered only in the United States and Canada, and is currently available to a limited number of customers via the Early Access program.
About Microsoft Dynamics:Microsoft Dynamics is a line of financial, customer relationship and supply chain management solutions that helps businesses work more effectively. Delivered through a network of channel partners providing specialized services, these integrated, adaptable business management solutions work like and with familiar Microsoft software to streamline processes across an entire business. Microsoft Press Release: December 17, 2007 About InterDyn Business Microvar: For more than two decades, InterDyn Business Microvar has been a leading partner dedicated to the sales, consulting, service and support of Microsoft Dynamics solutions. InterDyn Business Microvar focuses on integrating and delivering all aspects of a client's business needs including Enterprise Resource Planning (ERP), Customer Relationship Management (CRM), e-Commerce, Systems Engineering, Business Process Consulting and Custom Application Development. InterDyn Business Microvar's experience, proven methodologies and world- class consultants ensure customer success on every level. Labels: Microsoft Dynamics CRM Live, Microsoft-Dynamics-CRM, news
Microsoft Launches SaaS Push with Dynamics CRM 4.0 ReleaseMicrosoft CRM 4.0 should be hitting the shelves -- virtual or otherwise -- by year’s end. The product, aka Titan, released to manufacturing on Dec. 14. Many observers characterize this version, formally known as Microsoft Dynamics CRM 4.0 as the flagship offering for Microsoft's software-plus-services strategy in that the same code base underlies the on-premise, partner-hosted and Microsoft-hosted implementations. "This is a true Software as a Service platform now and will change the way Microsoft addresses the market," said Andy Vabulas, CEO of IBIS Inc., an Atlanta-based Microsoft Gold partner. IBIS plans to host and sell on-premise installations, he said. John Hendrickson, CEO of InterDyn Business Microvar, said this iteration will help Microsoft and its partners compete more effectively with Salesforce.com's hosted CRM product. "We like the 'live' and hosted scenarios because they give us more options to talk to customers about. I can do any of these although I expect the vast majority of customers will still opt for on-premise," Hendrickson noted. The Microsoft-hosted option will be known by the "Live" moniker that covers the Windows Live and Office Live services offerings. While the partner-hosted and on-premise versions should be available for download by the end of this week, the Microsoft-hosted CRM version will be broadly available in the first half of next year. Early access customers have been testing out that software for some months now. With CRM 4.0, the company hopes to prove that it can play a major role in the SaaS revolution pioneered by Salesforce.com, Webex and Google. Microsoft's stance has been that it must deliver features and functions in the way most palatable to customers. It has remained publicly mum, however, on when and if it will launch a Microsoft-hosted ERP solution along the lines of NetSuite's service. Company executives have told partner sources in the past that Microsoft-hosted ERP will happen. Partners can already host the company's ERP lines. Redmond Developer News: December18, 2007 Labels: Microsoft Dynamics CRM Live, news
Microsoft Dynamics GPPayroll & HR Offer: Microsoft is offering special promotional pricing on select human resources and payroll modules of Microsoft Dynamics GP, SL and AX. Receive 25% off of the estimated retail prices on select HRP modules. Additional User Offer: Microsoft is offering a limited time promotion for existing Microsoft Dynamics GP customers. The more users you buy, the more you save! Existing Customer Roadshow Offer: Existing Microsoft Dynamics GP customers who attended one of the Existing Customer Roadshow Launch Events, are eligible to receive a special promotional discount when acquiring additional users, modules/additional components, or migrating from Standard Edition to Professional Edition. This offer can also be applied towards the transition fee to move from Module Based Licensing to Business Ready Licensing. License Model Transition Offer: Microsoft is offering special promotional pricing for customers looking to perform a License Model Transition from Module Based Licensing to Business Ready Licensing. When transitioning, customers may subtract $750 off of the License Model Transition Fee for every Business Ready Licensing User purchased at the time of transition – customers must purchase 3 or more new Business Ready Licensing Users to qualify. Labels: Microsoft-Dynamics-GP
Act now to receive 30% off Info-Alert or Banking applications but hurry, this is a limited time offer! Check out some of the important features of these applications: Info-Alert
• Alerts that warn you to take action on information you’ve selected • Select actions to be reports, emails, or faxes • You define the parameters of the alerts Banking
• A total solution for secure, electronic banking • Direct deposit and ACH features • Fraud control and loss prevention Don’t wait, call today! 651-639-0575 Labels: Open-Systems
908951 Microsoft Dynamics CRM 3.0 updates and hotfixes 927751 Update Rollup 2 for Microsoft Dynamics CRM 3.0 is available 922815 Update Rollup 1 for Microsoft Dynamics CRM 3.0 is available 940653 The date on which an e-mail message was received is not displayed after you promote the e-mail message in the Microsoft Dynamics CRM 3.0 client for Outlook 917948 How to move Microsoft Dynamics CRM 3.0 SQL databases from one server to a different server that is in the same domain 925874 An update for the 2007 daylight saving time changes is available for Microsoft Dynamics CRM 3.0 and for the Microsoft Dynamics CRM 3.0 client for Outlook 907487 Error message when you try to view reports in Microsoft Dynamics CRM 3.0: "The request failed with HTTP status 401: Unauthorized" 930155 A new release of the Microsoft Dynamics CRM client for Outlook is available 910090 Error message when you try to start Microsoft Outlook after you install the Microsoft Dynamics CRM client for Outlook: "There is a problem communicating with the Microsoft CRM Server" 916168 Error message when you try to access Reports in Microsoft CRM 3.0: "Server Error New KBs published in November FY08929908 The number of records that are displayed on the Opportunity page is incorrect when you view the orders… 941594 The data source of an existing report is damaged after you run the PublishReports.exe tool… 940744 A queue item is displayed in the Assigned queue of the last user who accepts the queue item… 940715 When you receive a new e-mail message in Microsoft Dynamics CRM, a recipient of the e-mail message may not resolve… 940588 You cannot view all the available sales processes when you try to apply a sales process to an opportunity… 942552 A request to the Reporting Services Web site is unexpectedly triggered when you open an entity in the Microsoft CRM 3.0 client… 941592 You do not have access to the regarding object when you use a Presend Callout event… 943583 The number of campaign responses and the owners are incorrect in the Advanced Find view… 943417 You can unexpectedly view the child entity records that were created by another user… 940418 Error message when you try to run a Microsoft Dynamics CRM 3.0 workflow: "Exception from HRESULT: 0x80044150" 940739 The "Settings and Administration" tool does not remove the eConnect triggers from the SOP30300… 944841 A Microsoft Dynamics CRM 3.0 campaign stops unexpectedly when e-mail addresses are invalid in an entity 945204 An update for the Australian 2008 DST changes is available for Microsoft Dynamics CRM 3.0 and for the Microsoft Dynamics CRM 3.0 client… 943122 The current user appears in an incorrect field when you create a new activity…
If you find it challenging to quickly, effectively, and economically get access to, analyze, report on, and share the information you need to achieve corporate objectives, we suggest you strongly consider business intelligence (BI). In particular, Microsoft Business Intelligence—a complete, fully integrated set of BI technologies that can help reduce the complexity of organizing and distributing information and lead to competitive advantages, overall better decisions, and an improved bottom line. Microsoft BI is delivered through three layers or workloads: data warehousing, reporting and analysis, and performance management. These are designed to provide a consolidated, comprehensive data source and tools to help improve decision making. In our view, the promise of Microsoft BI is to help decision makers at all levels throughout your organization have confidence that their decisions support your company’s goals and initiatives. For more information regarding Microsoft Business Intelligence click here or call 1-866-264-3249. Labels: Business Intelligence
|
|
|
