OSAS 2008 Customer Excellence Conference

2008 Customer Excellence Conference
The Open Systems Customer Excellence Conference is an annual educational event for OSI software users. It's a great opportunity to meet and network with other OSAS and TRAVERSE users, and to learn more about your software from the experts at Open Systems.

The 2008 conference will be held Wednesday, October 8 - Friday, October 10.

Marriott City Center – Minneapolis, MN
Wednesday, October 8th – Friday, October, 10th

Early registration ends July 23rd. The registration fee includes conference materials, breakfasts, lunches, technology expo, welcome reception on Wednesday and dinner and entertainment on Thursday.

Early Bird Costs: $795/if current on maintenance or $895/if not current
Standard Costs: $895/if current on maintenance or $995/if not current
Multiple Users from same company Cost: $695

Link to Open Systems website for info:
http://www.osas.com/content.asp?ID=JBEMTHF5GR&AID=8AFCP5C6OL
Link to Registration Information:
http://www.osas.com/apps/euconference2008.htm

INTERDYN BMI NAMED TO 2008 MICROSOFT DYNAMICS PRESIDENT’S CLUB

InterDyn BMI Named to 2008 Microsoft Dynamics President’s Club
Microsoft Honors InterDyn BMI for Outstanding Customer Commitment and Sales Achievement


[Minneapolis, MN — July 25, 2008 —] InterDyn BMI has been named to the 2008 Microsoft Dynamics President’s Club, receiving recognition from Microsoft Corp. for its dedicated commitment to customers. This honor reflects InterDyn BMI’s success in extending the Microsoft Dynamics platform to drive business advantages in companies worldwide.

This recognition came during the Microsoft Worldwide Partner Conference 2008 in Houston. The elite club recognizes the top 5 percent of Microsoft Business Solutions partners worldwide and their constant dedication to delivering solutions that meet their customers’ unique needs, active pursuit of product and technological advancement, and impressive sales performance.

“Microsoft is proud to congratulate InterDyn BMI on being named to this year’s Microsoft Dynamics President’s Club,” said Doug Kennedy, vice president, Microsoft Dynamics Partners. “InterDyn BMI not only has demonstrated a high level of product expertise, but also has provided a superior level of service and commitment to our Microsoft Dynamics customers, ultimately contributing to the overall success of Microsoft Dynamics and companies worldwide.”

InterDyn BMI works closely with the teams at Microsoft to maintain a comprehensive understanding of the Microsoft Dynamics platform. This knowledge, combined with a deep understanding of customers’ business needs, enables InterDyn BMI to help customers leverage the full value of their Microsoft investments and achieve the enhanced customer service, productivity and operational efficiency that promote growth and competitive advantage.

InterDyn BMI provides implementation, training and consultation for small, midmarket and corporate businesses using business applications. InterDyn BMI specializes in Microsoft Dynamics™ AX, GP, CRM, and RMS.

About InterDyn BMI:For more than two decades, InterDyn BMI has been a leading partner dedicated to the sales, consulting, service and support of Microsoft Dynamics solutions. InterDyn BMI focuses on integrating and delivering all aspects of a client's business needs including Enterprise Resource Planning (ERP), Customer Relationship Management (CRM), e-Commerce, Systems Engineering, Business Process Consulting and Custom Application Development. InterDyn BMI's experience, proven methodologies and world- class consultants ensure customer success on every level. www.interdynbmi.com

Microsoft Dynamics CRM Online Customer Evidence Videos

These customer videos discussing the benefits of Microsoft Dynamics CRM Online in particular and Microsoft Dynamics CRM in general are now available:

Total Structures: Total Structures manufactures structural staging systems to be used in rock concerts, trade shows, etc. The vice-president of this company discusses the advantages to the company of an integrated CRM system, why he chose Microsoft Dynamics CRM Online and describes their successful implementation process and how Microsoft Dynamics CRM Online helps them keep the promises they make to their customers.. Length: 3:09 (300K 500K )

Data Reduction Systems: Data Reduction Systems is a document management company which specializes in information management for large and small clients. Company members discuss why they switched from Salesforce.com to Microsoft Dynamics CRM Online and the benefits that they have realized with the move. Length: 3:00 (300K 500K)

High 5 Sportswear: High 5 Sportswear manufactures and distributes team athletic apparel to more than over 4,000 customers in the United States and Canada. This video discusses their Microsoft Dynamics CRM Online implementation and the benefits that they have realized. Length 1:45 (300K 500K)

Lure Executive Services The founder of this executive search service discusses how Microsoft Dynamics CRM Online is essential to her business. She discusses the benefits of Microsoft Dynamics CRM Online and her poor experience with Salesforce.com. (Length 1:57)(MBR video)

1 -888-TRASH-IT! The founder of a full-service debris removal company discusses the advantages of Microsoft Dynamics CRM Online to his company. The cost-effectiveness of the solution, ease of implementation as well as security are key factors in their choice of Microsoft Dynamics CRM. (Length 1:57) (MBR video)

For more information regarding Microsoft Dynamics CRM Live contact InterDyn BMI today.

info@interdynbmi.com or 1-866-264-3249

INTERDYN BMI NAMED TO 2008 MICROSOFT DYNAMICS INNER CIRCLE

InterDyn BMI Named to 2008 Microsoft Dynamics Inner Circle
Microsoft Honors InterDyn BMI for Outstanding Customer Commitment and Sales Achievement

[Minneapolis, MN — July 8, 2008] In acknowledgment of exceptional service and sales performance, InterDyn BMI has been named to the 2008 Microsoft Dynamics Inner Circle.

The elite group recognizes outstanding partners whose sales achievement ranks them at the top echelon of the Microsoft Dynamics global network of value-added reselling partners. This recognition came during the Microsoft Worldwide Partner Conference 2008 in Houston.

“The Inner Circle achievement recognizes InterDyn BMI standing as a top partner for Microsoft Dynamics,” said Doug Kennedy, vice president, Microsoft Dynamics Partners. “This award is a direct result of the positive relationships that InterDyn BMI has developed with our customers as well as its commitment to delivering top-quality solutions.”

InterDyn BMI works closely with the teams at Microsoft Corp. to maintain a comprehensive understanding of the Microsoft Dynamics platform. This knowledge, combined with a deep understanding of customers’ business needs, enables InterDyn BMI to help customers leverage the full value of their Microsoft investments and achieve the enhanced customer service, productivity and operational efficiency that promote growth and competitive advantage.


About InterDyn BMI
For more than two decades, InterDyn BMI has been a leading partner dedicated to the sales, consulting, service and support of Microsoft Dynamics solutions. InterDyn BMI focuses on integrating and delivering all aspects of a client's business needs including Enterprise Resource Planning (ERP), Customer Relationship Management (CRM), e-Commerce, Systems Engineering, Business Process Consulting and Custom Application Development. InterDyn BMI's experience, proven methodologies and world- class consultants ensure customer success on every level. www.interdynbmi.com – info@interdynbmi.com

IMPORTANT! RMS Data corruption possible from Windows XP Service Pack 3 and Vista Service Pack 1

https://mbs.microsoft.com/partnersource/support/selfsupport/hottopics/rms_xp_sp3_vista_sp1_compatibility.htm?printpage=false

Compatibility issue in Microsoft Dynamics RMS after Windows XP Service Pack 3 or Windows Vista Service Pack 1 is installed (Updated 5/14/08): May Cause Data Loss

Last Modified 5/16/2008Posted 4/22/2008
Microsoft has identified a compatibility issue that occurs after Windows XP Service Pack 3 (SP3) or Windows Vista Service Pack 1 (SP1) is installed on a Microsoft Dynamics Retail Management System (RMS) computer. This compatibility issue may cause data loss in Microsoft Dynamics RMS databases.


Overview
Windows XP SP3 and Windows Vista SP1 include a change to the handling of database records that include information from more than one table. For example, a supplier record in Microsoft Dynamics RMS includes information from both the Supplier and Item tables. In more technical terms, Identity field values are not reflected in record sets after installation of the service pack. This may cause data loss in Microsoft Dynamics RMS databases that may not be apparent to the user.


Details
Symptoms
These are some of the issues we are currently aware of that you may experience in Microsoft Dynamics RMS after you install Windows XP SP3 or Windows Vista SP1:
Inability to process Headquarters worksheets
Inability to create a supplier with associated items
Inability to create associations with Matrix, Lot Matrix, and Assembly items
Inability to add a quantity discount to an item
Application crash when you try to create Lot Matrix items
Application crash when you try to create a customer who has one or more shipping addresses


User Impact
All Microsoft Dynamics RMS users who have installed Windows XP SP3 or Windows Vista SP1 will be affected. Note While this issue extends to Windows Server 2008, that is not a supported operating system for Microsoft Dynamics RMS.


Resolution
Supported Windows Vista and Windows XP updates are now available from Microsoft that will prevent these issues from occurring.For more information about these updates and how to download them, visit the following Microsoft Web site:http://support.microsoft.com/?kbid=952287

Notes:
Applying this update will not fix any data damage that has occurred before applying the update
If you use Windows XP you must have Windows XP SP2 or Windows XP SP3 installed on the computer before you apply the update.
The Windows XP update information is located toward the bottom of the Knowledge Base article.
If you use Windows Vista you must have Windows Vista SP1 installed on the computer before you apply the update.

New Minnesota Transit Tax

Beginning July 1, 2008, five counties in the metropolitan area will have a one quarter of one percent sales and use tax.

You need to immediately update your Microsoft RMS software to collect these taxes if you have not done so. You can contact us for help in applying these taxes by calling 651-639-0575.

• Anoka County
• Dakota County
• Hennepin County
• Ramsey County
• Washington County

Additional information about this tax can be found at
http://www.taxes.state.mn.us/sales/