Consideration for Sales (Microsoft Dynamics CRM) Software

Consideration for Sales (Microsoft Dynamics CRM) Software

The success of your sales team depends largely on their ability to quickly access business-critical information, so they can better respond to customer needs. When you have customer relationship management (Microsoft CRM) software that everyone gets, information moves quickly to the people who need it mostgiving your team a strategic advantage.

These CRM features are key:

Automated sale processes- Get sales force automation that boosts sales productivity through:

• Robust contact management
• Information and task sharing
• Pipeline status reporting and forecasting
• Access to a full marketing database
• Automatic lead qualification, routing, notifications, and escalations
• Opportunities for cross-sell or upsell

Mobile access- Enable remote access via VPN, Internet, PDA, or other mobile device to provide:

• Up-to-date pricing and realtime quotes
• Customer histories and transactional records
• Inventory status and sales order tracking

Complete insight into customer and sales- Get sales force automation that delivers concise tracking and analysis of customer sales, data, including:

• Key performance indicators for acquisitions costs, win/loss, and forecasts
• Customer segmentation, profiling, and behavioral analytics
• Single source for all inbound and outbound customer communication
• Analysis of campaign effectiveness and ROI

For more information regarding Microsoft Dynamics CRM (formerly Microsoft CRM) contact InterDyn Business Microvar: 651-639-0575 or info@businessmicrovar.com