Microsoft Dynamics CRM Upgrading

The process of upgrading Microsoft Dynamics CRM (formerly Microsoft CRM) can be viewed as a linear process, in which upgrades need to be enabled via a deployment of Microsoft CRM in succession. (i.e. CRM v1.0, CRM v1.2, CRM v3.0, CRM v4.0)

You can obtain Microsoft Dynamics CRM 3.0 and 4.0 “Media” or “Code” in the following manner:

· Microsoft Downloads www.microsoft.com/downloads (Query on “CRM”) Download the 90-Day trial version for both versions.

o Microsoft Dynamics CRM 3.0 http://www.microsoft.com/downloads/

o Microsoft Dynamics CRM 4.0 http://www.microsoft.com/downloads/

Order actual “Media CD’s” via fulfillment : Call 651-639-0575

You can obtain your product keys and other licensing information relative to your Microsoft CRM deployment on the eOpen and MVLS sites below for the program in which you acquired Microsoft technologies. In addition, media will soon be available for download via these locations if customers should choose to download product in this manner.

Open Licensing Programs https://eopen.microsoft.com/EN/default.asp

Open Value, Select, and Enterprise Agreement Programs à https://licensing.microsoft.com/eLicense/L1033/Default.asp

In addition, the Dynamics CRM Global Support team provides a readiness event to help customers and partners with understanding how to upgrade to Microsoft Dynamics CRM v4.0 http://www.msreadiness.com/CourseDetail.aspx?id=8897

If you have any questions regarding your Microsoft Dynamics CRM upgrade please contact,

InterDyn Business Microvar | P: 651-639-0575|info@businessmicrovar.com

2277 West Hwy 36, suite 300| Roseville, MN 55113