Microsoft Dynamics CRM 4.0

Microsoft Dynamics CRM 4.0

Today's competitive business environment requires real people to do extraordinary things every day. Microsoft Dynamics CRM (Customer Relationship Management) offers you innovative ways to access this powerful relationship management solution to empower your employees to respond quickly to customer demands and increase customer satisfaction. In Part One of this series you will see how the productivity of your sales teams can be dramatically increased by utilizing the enhancements in the newly released Microsoft Dynamics CRM Version 4.0. Learn how to stay connected and make more informed decisions by:
Creating your own reporting using the report wizard. Synching all sales tasks to Outlook for more effective management of those tasks. Multi select options for mail promotion, and mail merge from a web client. Export and re-import updates via Excel. Increase productivity for sales functions throughout your organization. Help to drive ROI through increased company-wide productivity.

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For questions and comments, please contact Audra at audra.clair@interdynbmi.com