Microsoft Announces General Availability of Microsoft Dynamics CRM Online

Microsoft Announces General Availability of Microsoft Dynamics CRM Online

New online service redefines customer relationship management with on-demand CRM that is fast, flexible, familiar and affordable.

Microsoft Dynamics CRM Online
Microsoft Corp. recently announced the general availability of Microsoft Dynamics CRM Online, an on-demand customer relationship management service hosted and managed by Microsoft. The new Internet service delivers a full suite of marketing, sales and service capabilities through a Web browser or directly into Microsoft Office and Outlook.

Microsoft Dynamics CRM Online is initially packaged in two service offerings:

• Microsoft Dynamics CRM Online Professional delivers a full suite of CRM capabilities with extensive configurability and extensibility options. Businesses get 5 GB of data storage, 100 configurable workflows and 100 custom entities. The Professional edition is priced at $44 per user per month, with an introductory offer of $39 per user, per month.
• Microsoft Dynamics CRM Online Professional Plus delivers all the capabilities of the Professional version plus offline data synchronization with expanded data storage, workflow and customization options that give businesses 20 GB of data storage, 200 configurable workflows and 200 custom entities. The Professional Plus edition is priced at $59 per user per month.

More than 500 customers and 200 partners have used Microsoft Dynamics CRM Online over the past six months via the Microsoft Early Access Program.

Microsoft Dynamics CRM Online delivers more capabilities at a better price than competing on-demand products, driving higher business productivity while reducing risk and total cost of ownership. For example, based on publicly available information from Salesforce.com, Microsoft Dynamics CRM Online Professional Edition gives businesses the following:

•5 GB of storage versus 1 GB in Salesforce.com Professional Edition
•100 workflows versus none in Salesforce.com Professional Edition
•100 configurable entities versus 50 in Salesforce.com Professional Edition
•Significant cost savings and a dramatically lower total cost of ownership at $44 per user, per month versus $65 per user per month or more for Salesforce.com Professional Edition.

Availability
Microsoft Dynamics CRM Online is available in English in the United States and Canada. International rollout beyond the United States and Canada has not been announced, but Microsoft partners today offer hosted versions of Microsoft Dynamics CRM in many countries around the world.

For more information, contact: InterDyn BMI: info@interdynbmi.com or 651-639-0575