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Tuesday, March 31, 2009

IE8 and Microsoft Dynamics CRM Compatibility

March 19th, 2009- Microsoft Released released the latest version of Internet Explorer 8 (IE8).

1. It is fully tested and supported. NO NEED TO WORRY ABOUT COMPATIBILITY! IE8 has undergone a rigorous 12 month beta, and Dynamics CRM was one of the key "test products" for the IE team when working through their validation and tests. The IE team and CRM team worked closely together to insure that Dynamics CRM worked with IE8, and IE 8 is now an officially supported browser for Dynamics CRM 4.0.

2. Built in development tools. If you are the developer type, you probably used tools like DOMspy or the Internet Explorer Developer Toolbar to identify CRM page elements, like Nav Bar links, to use in creating javascript. With IE 8, there is no more need for these tools, as the developer tools are built into the browser (under Tools menu-->Developer Tools)

3. Color coded tabs. This is a major usability enhancement for Dynamics CRM. As any user of Dynamics CRM can attest, CRM can open many IE windows. For example, when you open up an Account, a new window is launched, then if you open an activity associated with the account, another window opens. Tabbed browsing in IE 7 helped get control of these windows by allowing users to have one IE window open with multiple tabs. However, one potential problem is that if you also have some other sites open, perhaps researching a potential customer on MSN Money, the CRM windows can get lost among all of your other sites.

IE 8 solves these problems by grouping tabs from related sites together, and color coding them, so you will never mix up your CRM tabs with your Twitter tabs.

IE8 Can Be Downloaded Here: http://www.microsoft.com/windows/internet-explorer/default.aspx

For more information about IE8 and Dynamics CRM check out the official; Microsoft CRM Team Blog:

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