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Thursday, July 23, 2009

OSAS & TRAVERSE - Tips & Tricks – Customer Portal available online 24/7

Did you know if you are current on your maintenance that Open Systems has a customer portal site you can create a login to access OSAS or Traverse information for no extra cost? This is a great resource tool that is available 24/7 and an area Open Systems hopes to keep enhancing.

Information that can found on the customer portal is:

· Support Documentation including User Tips and Year End Checklists

· Searchable Knowledge database

· User Guides

· Recorded Online Training and Demos – videos you can watch online

· Enhancement Lists for current versions and/or upcoming versions

· Payroll tax compliance paper changes

· Product Information for all modules available

· Traverse 11 Resource Area – White papers, Executive Briefing and recorded demos highlighting some of the changes.

· Listing of upcoming End user classes - **Note there is a cost to the classes.

· Ability to enter product suggestions for future versions

If you do not currently have a login, We recommend creating one to at least check out some of the resources available to you that areincluded with your yearly maintenance. To do so go to http://www.osas.com/ click on Sign In in the very top right hand corner and then scroll to the bottom and click on Register for Open Systems Customer Portal.

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